Support |
|
| User-Initiated Tickets & Emergency Response Quota | 10 Hours |
| SysOps Extra Hour | Discounted Rate |
| Standard Support Hours | 8 x 5  |
| Incident Response | 24 x 7 |
| Response Time | According to SLA |
System Operations (SysOps) |
|
| Periodical Updates | Yes |
| Availability Monitoring | Yes |
| Service Monitoring | Yes |
| Application Monitoring | Yes |
| Performance Tuning | Yes |
| Document Root / Code Base | 3 |
| Domains | Unlimited |
| Backup | Daily, 3-Tiers |
Security Services |
|
| Custom Firewall | All Ports |
| Intrusion Detection System (IDS) | Yes |
| Brute Force Attacks Protection | Yes |
| Enhanced SSH Security | Yes |
| Security Scanner Report + Analysis | Monthly |
| Analysing, Defending Attacks | Yes |
| Security Patches | Yes |
| Advanced Security Hardening | Yes |
| SSL Certificates installation | Yes |
Web Servers |
|
| Apache | Yes |
| NGINX | Yes |
| Webserver Page Caching | Yes |
Database Servers | |
| MySQL | Yes |
| PostgreSQL | Yes |
| MongoDB | Yes |
Application Environment |
|
PHP |
|
| PHP Version | Any |
| ModPHP | Yes |
| PHP-FPM | Yes |
| PHP Accelerator | Yes |
Ruby |
|
| Ruby Version | Any |
| Phusion Passenger | Yes |
| Other Ruby App Servers | Yes |
Java |
|
| Java Runtime Environment (JRE) | Any |
| Java App Servers | Yes |
Python |
|
| Python Version | Any |
| Phusion Passenger | Yes |
| Other Python App Servers | Yes |
Caching |
|
| Memcached | Yes |
| Redis Cache | Yes |
| Varnish Cache | Yes |
Additional Server Software |
|
| GIT client | Yes |
| phpMyAdmin | Yes |
| phpPGAdmin | Yes |
Protocols |
|
| Secure Shell (SSH) | Yes |
| Secure FTP (SFTP) | Yes |
| Secure Copy (SCP) | Yes |
| MySQL / PostgreSQL | Yes |
Specials |
|
| E-commerce Ready | Yes |
Other Software Components | Yes |
plans
Single server plans
Multi server plans
Server Structure |
|||
| Staging Server | 0 | 1 | 2 |
| Cloud Flare Account | Free Plan | Pro Plan | Pro Plan |
Application Layer |
|||
| Online Horizontal Scalability | No | Yes | Yes |
| Max down servers without affecting website availability | No | 1 | 1 |
Database Layer |
|||
| Online Vertical Scalability | No | No | Yes |
| Max down servers without affecting website availability | No | 1 | 1 |
Support |
|||
| User initiated tickets & emergency response quota | 17 Hours | 35 Hours | 50 Hours |
| SysOps Extra Hour | Discounted Rate | Discounted Rate | Discounted Rate |
| Standard Support Hours | 8 x 5 | 8 x 5 | 8 x 5 |
| Incident Response | 24 x 7 | 24 x 7 | 24 x 7 |
| Response Time | According to SLA | According to SLA | According to SLA |
System Operations (SysOps) |
|||
| Periodical Updates | Yes | Yes | Yes |
| Availability Monitoring | Yes | Yes | Yes |
| Service Monitoring | Yes | Yes | Yes |
| Application Monitoring | Yes | Yes | Yes |
| Performance Tuning | Yes | Yes | Yes |
| Document Root / Code Base | 3 | 3 | 5 |
| Domains | Unlimited | Unlimited | Unlimited |
| Backup | Daily, 3-tiers | Daily, 3-tiers | Daily, 3-tiers |
Security Services |
|||
| Custom Firewall | Yes | Yes | Yes |
| Intrusion Detection System (IDS) | Yes | Yes | Yes |
| Brute Force Attacks Protection | Yes | Yes | Yes |
| Enhanced SSH Security | Yes | Yes | Yes |
| Security Scanner Report + Analysis | Monthly | Monthly | Monthly |
| Analysing, Defending Attacks | Yes | Yes | Yes |
| Security Patches | Yes | Yes | Yes |
| Advanced Security Hardening | Yes | Yes | Yes |
| SSL Certificates Installation | Yes | Yes | Yes |
| Secure Shell (SSH) | Application Servers | Application Servers | App, Admin, and AUX servers |
| Secure FTP (SFTP) | Application Servers | Application Servers | App, Admin, and AUX servers |
| Secure Copy (SCP) | Application Servers | Application Servers | App, Admin, and AUX servers |
| MySQL / PostgreSQL | Within App Server SSH Session | Within App Server SSH Session | Within App, Admin, AUX SSH Session |
Custom Software Stack | Yes | Yes | Yes |
Hourly plan
Support |
|
| SysOps Time Quota | 10 hours |
| DevOps Time Quota | N/A |
| Expiry Duration | 3 Months |
| SysOps Extra Hour | Standard SysOps Rate |
| DevOps Extra Hour | Standard DevOps Rate |
| Support Hours | 8 x 5 |
| Incident Response | On Demand |
| Response Time | 4 hours |