plans

Single server plans
 
Premium Single-Server

Support

User-Initiated Tickets & Emergency Response Quota10 Hours
SysOps Extra HourDiscounted Rate
Standard Support Hours8 x 5
Incident Response24 x 7
Response TimeAccording to SLA

System Operations (SysOps)

Periodical UpdatesYes
Availability MonitoringYes
Service MonitoringYes
Application Monitoring Yes
Performance TuningYes
Document Root / Code Base 3
Domains Unlimited
BackupDaily, 3-Tiers

Security Services

Custom FirewallAll Ports
Intrusion Detection System (IDS)Yes
Brute Force Attacks ProtectionYes
Enhanced SSH SecurityYes
Security Scanner Report + Analysis Monthly
Analysing, Defending AttacksYes
Security Patches Yes
Advanced Security HardeningYes
SSL Certificates installationYes

Web Servers

ApacheYes
NGINXYes
Webserver Page CachingYes

Database Servers

MySQLYes
PostgreSQLYes
MongoDBYes

Application Environment

PHP
PHP VersionAny
ModPHPYes
PHP-FPMYes
PHP AcceleratorYes
Ruby
Ruby VersionAny
Phusion PassengerYes
Other Ruby App ServersYes
Java
Java Runtime Environment (JRE)Any
Java App ServersYes
Python
Python VersionAny
Phusion PassengerYes
Other Python App ServersYes

Caching

MemcachedYes
Redis CacheYes
Varnish Cache Yes

Additional Server Software

GIT clientYes
phpMyAdminYes
phpPGAdminYes

Protocols

Secure Shell (SSH) Yes
Secure FTP (SFTP)Yes
Secure Copy (SCP) Yes
MySQL / PostgreSQL Yes

Specials

E-commerce ReadyYes

Other Software Components

Yes
Multi server plans
 
Basic Multi-Server
Premium Multi-Server
Ultimate Multi-Server

Server Structure

Staging Server 012
Cloud Flare AccountFree PlanPro PlanPro Plan
Application Layer
Online Horizontal ScalabilityNoYesYes
Max down servers without affecting website availabilityNo1 1
Database Layer
Online Vertical ScalabilityNoNoYes
Max down servers without affecting website availabilityNo11

Support

User initiated tickets & emergency response quota17 Hours35 Hours50 Hours
SysOps Extra Hour Discounted RateDiscounted RateDiscounted Rate
Standard Support Hours8 x 5 8 x 5 8 x 5
Incident Response24 x 724 x 724 x 7
Response TimeAccording to SLAAccording to SLAAccording to SLA

System Operations (SysOps)

Periodical UpdatesYesYesYes
Availability MonitoringYesYesYes
Service MonitoringYesYesYes
Application MonitoringYesYesYes
Performance TuningYesYesYes
Document Root / Code Base 335
Domains UnlimitedUnlimitedUnlimited
BackupDaily, 3-tiersDaily, 3-tiersDaily, 3-tiers

Security Services

Custom FirewallYesYesYes
Intrusion Detection System (IDS)YesYesYes
Brute Force Attacks ProtectionYesYesYes
Enhanced SSH SecurityYesYesYes
Security Scanner Report + Analysis MonthlyMonthlyMonthly
Analysing, Defending AttacksYesYesYes
Security PatchesYesYesYes
Advanced Security HardeningYesYesYes
SSL Certificates InstallationYesYesYes
Secure Shell (SSH) Application ServersApplication ServersApp, Admin, and AUX servers
Secure FTP (SFTP)Application ServersApplication ServersApp, Admin, and AUX servers
Secure Copy (SCP) Application ServersApplication ServersApp, Admin, and AUX servers
MySQL / PostgreSQLWithin App Server SSH SessionWithin App Server SSH SessionWithin App, Admin, AUX SSH Session

Custom Software Stack

YesYesYes
Hourly plan

Support

SysOps Time Quota10 hours
DevOps Time QuotaN/A
Expiry Duration3 Months
SysOps Extra Hour Standard SysOps Rate
DevOps Extra HourStandard DevOps Rate
Support Hours8 x 5
Incident ResponseOn Demand
Response Time4 hours