plans

Single server plans
 
Basic Single-Server
Premium Single-Server

Support

User-Initiated Tickets & Emergency Response Quota2 Hours10 Hours
SysOps Extra HourDiscounted RateDiscounted Rate
Standard Support Hours8 x 5 8 x 5
Incident ResponseOn Demand 24 x 7
Response Time4 hoursAccording to SLA

System Operations (SysOps)

Periodical UpdatesYesYes
Availability MonitoringYesYes
Service MonitoringNoYes
Application Monitoring NoYes
Performance TuningOn DemandYes
Document Root / Code Base 13
Domains UnlimitedUnlimited
BackupDaily, 1-Tier Daily, 3-Tiers

Security Services

Custom FirewallStandard Ports All Ports
Intrusion Detection System (IDS)NoYes
Brute Force Attacks ProtectionNoYes
Enhanced SSH SecurityYesYes
Security Scanner Report + Analysis On DemandMonthly
Analysing, Defending AttacksNoYes
Security Patches YesYes
Advanced Security HardeningNoYes
SSL Certificates installationYesYes

Web Servers

ApacheYesYes
NGINXNoYes
Webserver Page CachingNoYes

Database Servers

MySQLYesYes
PostgreSQLNoYes
MongoDBNoYes

Application Environment

PHP
PHP VersionStandard Any
ModPHPYesYes
PHP-FPMNoYes
PHP AcceleratorYesYes
Ruby
Ruby VersionStandard Any
Phusion PassengerYesYes
Other Ruby App ServersNoYes
Java
Java Runtime Environment (JRE)Standard Any
Java App ServersNoYes
Python
Python VersionStandard Any
Phusion PassengerYesYes
Other Python App ServersNoYes

Caching

MemcachedNoYes
Redis CacheNoYes
Varnish Cache NoYes

Additional Server Software

GIT clientYesYes
phpMyAdminYesYes
phpPGAdminNoYes

Protocols

Secure Shell (SSH) YesYes
Secure FTP (SFTP)YesYes
Secure Copy (SCP) YesYes
MySQL / PostgreSQL YesYes

Specials

E-commerce ReadyNoYes

Other Software Components

NoYes
Multi server plans
 
Basic Multi-Server
Premium Multi-Server
Ultimate Multi-Server

Server Structure

Staging Server 012
Cloud Flare AccountFree PlanPro PlanPro Plan
Application Layer
Online Horizontal ScalabilityNoYesYes
Max down servers without affecting website availabilityNo1 1
Database Layer
Online Vertical ScalabilityNoNoYes
Max down servers without affecting website availabilityNo11

Support

User initiated tickets & emergency response quota17 Hours35 Hours50 Hours
SysOps Extra Hour Discounted RateDiscounted RateDiscounted Rate
Standard Support Hours8 x 5 8 x 5 8 x 5
Incident Response24 x 724 x 724 x 7
Response TimeAccording to SLAAccording to SLAAccording to SLA

System Operations (SysOps)

Periodical UpdatesYesYesYes
Availability MonitoringYesYesYes
Service MonitoringYesYesYes
Application MonitoringYesYesYes
Performance TuningYesYesYes
Document Root / Code Base 335
Domains UnlimitedUnlimitedUnlimited
BackupDaily, 3-tiersDaily, 3-tiersDaily, 3-tiers

Security Services

Custom FirewallYesYesYes
Intrusion Detection System (IDS)YesYesYes
Brute Force Attacks ProtectionYesYesYes
Enhanced SSH SecurityYesYesYes
Security Scanner Report + Analysis MonthlyMonthlyMonthly
Analysing, Defending AttacksYesYesYes
Security PatchesYesYesYes
Advanced Security HardeningYesYesYes
SSL Certificates InstallationYesYesYes
Secure Shell (SSH) Application ServersApplication ServersApp, Admin, and AUX servers
Secure FTP (SFTP)Application ServersApplication ServersApp, Admin, and AUX servers
Secure Copy (SCP) Application ServersApplication ServersApp, Admin, and AUX servers
MySQL / PostgreSQLWithin App Server SSH SessionWithin App Server SSH SessionWithin App, Admin, AUX SSH Session

Custom Software Stack

YesYesYes
Hourly plan

Support

SysOps Time Quota10 hours
DevOps Time QuotaN/A
Expiry Duration3 Months
SysOps Extra Hour Standard SysOps Rate
DevOps Extra HourStandard DevOps Rate
Support Hours8 x 5
Incident ResponseOn Demand
Response Time4 hours
Related Articles :