Providing 24/7 automated server/service monitoring system, and SLA covered incident response.
Following the latest security advisories, monitoring the software stack security fixes, and applying patches as soon as they are released.
Complete management of the OS and application stack layers.
Defining and optimizing the backup process, periodical testing of the backup and restore procedures, and full monitoring of the process.
Performing detailed stack analysis of the system to detect the current and possible performance bottlenecks and take the suitable corrective actions.
Migrating servers, from a host to another, or to the cloud, after surveying the running services, with minimal to zero downtime.
Building customized and optimized servers, either as a fresh installation or using a valid backup, with the ability to create automation scripts for this, if the process is expected to be repeated.
Assessing emergency situations, providing analysis, and recommending solutions, in order to help clients make informed decisions and support in the implementation process.
Without an extensive cloud expertise, it’s so easy to fall one of the two problems, either using specs higher than your needs, or having a performance less than you expect. Or worse, you can have both problems by getting unbalanced specifications such as high memory but low I/O speed, for example.
Redundancy is a must if you need your application to be available even when a server or more is lost mid-action, but implementing the redundancy in every layer of your architecture is tricky. It includes implementing high availability techniques like heartbeats, connection pooling, proxying, and more, while keeping everything manageable and maintainable.
Security in the cloud can be tricky for various reasons, among which is the ability to manage the security rules for lots of servers. Moreover, the number of servers can be dynamically increased or decreased, storages that get copied and attached, … etc. In such a large and dynamic system, security governance needs to be tightly managed.
Instead of provisioning a number of application servers, and either pay for more than what you need or have congestions at your servers, you can make use of auto scaling, which is one of the most wanted features of the cloud. Defining a pool of servers, with minimum and maximum limits for number of servers, and criteria when to add more servers and when to terminate some of the available ones. This makes your cluster cost efficient and having great performance.
As load types on the servers differs, the cloud architecture have to differ correspondingly. The typical workload types are:
Everything fails, all the time. Assuming a rock-solid cloud infrastructure is simply impractical. This is a paradigm shift in server architecture design, happened at the start of the cloud era. It means instead of making an effort in avoiding failures, you should tolerate them by not considering them as a non-standard operational emergency, but rather a normal event to be handled. This ultimately moves the responsibility for availability from the hardware level – or the cloud provider level – to the software level.
To avoid having some of your servers rendered unusable because of one of your servers go down, you need to make them loosely coupled. This means having independent components, each is treated as a black box, communicate with each other over a loose coupling mechanism such as a messaging queues, each component must have no direct knowledge of the surrounding components.
Using the latest open source vulnerability database, a detailed security assessment report is issued, along with our analysis and recommendations.
Providing quick attack response, while also assessing the attack impact.
Analyzing the DDoS attack type and implementation of the appropriate mitigation mechanism. The mechanisms extend to multi-server architecture and are aimed to optimize performance and maximize uptime.
Testing and patching the software stack for known vulnerabilities such as Poodle, Shellshock and others.
Performing analysis of the current system status and implement policies and configurations needed to secure the system accordingly.
Analyzing the attack and implementing the appropriate defense or mitigation mechanism to minimize the impact and restore operations.
Automating the provisioning process for servers, including building servers on various cloud platforms, and creating identical development, staging, testing and production environments.
Maintaining and implementing changes in servers configuration, and ensuring that you are provided with complete tracking and documentation of server configuration changes.
Automating the deployment process from the Version Control System to the various stages, with the capabilities of rolling back, and sustaining the configuration files.
Performing backup, backup verification, automated server provisioning and automated backup restoration to synced servers clone on another geographical location and fail-over plan.
Eliminating single point of failure by keeping all services redundant on multiple isolated hardware. The level of isolation between the instances range from a different hardware server in the same data-center to using multiple providers on multiple geographical locations.
Hosting and securing commercial applications and their interfaces with payment gateways following the required security standards.
Designing and implementing the infrastructure of massively scalable big data applications like hadoop.
I've been operating websites for 10 years. Having Spirula managing my servers allowed me to drastically reduce downtime, and focus on what really counts: growing my traffic (without worrying about the side-effects). I highly recommend Spirula Systems. The level of service and skill is well worth the price.
We have been developing software and, as a consequence, managing servers for 10 years now. Spirula team have taken a big load off our shoulders and helped us concentrate more on what we should be doing - developing webapps. They are always probing new possibilities and solutions that will be of use to us.
Knowing that our system is protected, compliant and efficient allows us to focus more on our core business. It is also much more cost effective than hiring a full time server admin. The service and outstanding customer support provided by Spirula is simply excellent and I would highly recommend them to others.
Spirula’s employees go above and beyond to fulfill any and all requests no matter how adhoc they are. I would highly recommend their services, and look forward to working with them again.
Spirula have always managed to fix things around with the least possible information provided from our side, which saved us tremendous time we used to waste engaging with our previous service providers.
Ministry of State for Administrative Development would like to express immense appreciation to Spirula Systems for their national role in managing and securing the official portal for the Supreme Judicial Committee for Referendum (Elections.eg) in a brief period of time with topmost quality.
Spirula shines the brightest at times of trouble when you need them most. They are highly competent at crisis management and have a team that excels at solving problems as fast as possible. Their level of service helps us at B.TECH manage our business better knowing we have a strong partner to lean on.
I've known the Spirula team for few years now, and I truly believe they have a unique capability to deliver high quality DevOps/SysOps work. Very trustworthy.
Spirula Systems played a pivotal role in protecting the association’s server from attacks, which included the database of those who signed el Baradie Statement "Together We Change" even throughout the time of communication cut off during the Egyptian Revolution, it was fully protected and operational, and all the data was secure.
I'm impressed of Spirula team performance in handling server management tasks. They are doing great job.
Partnering with Spirula was one of our offerings' development highlights in 2015. At every instance, Spirula demonstrated both promptness and technical competency and has helped our clients and team overcome critical issues at critical times. We're now much more confident as we engage in sensitive projects knowing that a solid server administration partner has got our back at all times.
I am pleased with the quality of service and continued support Spirula provides to VT-MENA. I sincerely appreciate your responsiveness and the way you conduct business. Your professionalism and positive attitude are greatly appreciated.