Spirula Systems only collects personal information which is reasonably necessary for its dealings with the individuals to whom the information relates. the types of personal information Spirula Systems collects will depend on the particular dealings we have with you. however, generally, we collect and hold personal information about existing and prospective customers, our third party service providers and suppliers, and employment applicants. the types of personal information that we collect and hold about these individuals includes, but is not limited to:
Personal identifiers, such as names, contact details (e.g. email address), job description and, if applicable, language spoken
A customer’s payment details for the purpose of processing the purchase of our Software Solutions and services
generally, Spirula Systems collects personal information directly from the individuals concerned. for instance, there are times when we may need to collect information from you through our web sites. this generally involves filling out forms so you can download or order a Spirula Systems software solution.
Spirula Systems may also collect personal information about individuals indirectly from third parties, such as from our business partners, from third party providers of marketing lists, and through various other methods, including:
none of these methods can be used to identify, or reasonably identify, you with the exception of cookies, which can optionally store information that you may enter in forms on our web sites, as described below.
Spirula Systems may use globally unique identifiers (guids) to notify us of the installation of one of Spirula Systems’s software solutions.
a “referrer” is the information passed along by a web browser that references the web url you linked from, and is automatically collected by our web server. this information is collected and used by Spirula Systems to understand the websites referring traffic to our download pages and to present appropriate content to our potential customers. referrer information is tabulated by Spirula Systems on an aggregated basis to identify general trends and traffic patterns.
from time to time, Spirula Systems may enter into agreements with content partners that require Spirula Systems to count the number of software solution downloads and/or software solution sales stemming from a referral from a content partner site. this information is collected, used and aggregated by Spirula Systems to fulfill the reporting requirements of those agreements. this information may also be combined with the referrer information described above and tabulated on an aggregated basis to identify general trends and traffic patterns. at the time of software solution download and/or purchase, information you provide to Spirula Systems, including personal information and referring url’s, is collected in our web server logs and customer database and is kept strictly confidential and not shared with third parties.
IP addresses are used by your computer every time you are connected to the internet. your IP address is a number that is used by computers on the network to identify your computer so that data (such as the web pages you request) can be sent to you. they are automatically gathered by our web server. Spirula Systems will not use your ip address to attempt to identify your personal information.
system information we gather includes time, type of web browser being used, the operating system/platform, and CPU speed. this information is sent automatically by your web browser when you are connected to a website and is used by Spirula Systems only for broad demographic statistics. this information is used by Spirula Systems in identifying broad demographic trends and may be used to provide information appropriate for your computer system. you will not be personally identified from this information.
the personally identifiable information gathered from the forms you fill out on our web sites is used in one of five ways:
To provide you with information about our Software Solutions and services and select third party Software Solutions.
To ask you to participate in surveys about Software Solutions, services, news and events
To allow you to purchase and download Software Solutions.
To aggregate broad demographic information in order to understand general user trends
at times Spirula Systems retains contractors to perform services for Spirula Systems internally in the course of our business. consequently, they may have access to information about our customers in providing those services. such limited access would be available only to the extent needed to perform the services, under the terms of an executed confidentiality and non-disclosure agreement with Spirula Systems, with the requirement that such contractors keep the information strictly confidential and use the information solely on Spirula Systems’s behalf. Spirula Systems does not collect sensitive personal information regarding customers.
in addition, Spirula Systems discloses the personal information it collects to the following entities:
Related entities within the Spirula Systems Group, including to Spirula OÜ in Estonia. As a sister company, Spirula development LLC in Egypt.
Spirula Systems takes reasonable steps to ensure that the personal information it discloses to third parties, including to its related entities, is protected from misuse and unauthorized disclosure. disclosure to any unrelated third party is subject to an executed confidentiality and non-disclosure agreement with Spirula Systems, and the transfer of personal data between Spirula Systems entities is subject to data transfer agreements which comply with european and other countries’ data protection regulations.
the Spirula Systems web sites contain links to other websites. however, Spirula Systems is not responsible for the privacy practices or the content of such web sites.
in addition to software solution updates, promotional and informational e-mails that Spirula Systems sends to its users from time to time, we may, on occasion, invite you to participate in a focus group, phone survey or send you postal mail.
once you supply us with personal information, such as an e-mail address, Spirula Systems does not change the manner of usage of such information from its original purpose, unless we first obtain your informed consent.
Spirula Systems maintains controls to provide security over certain financial information you provide us, including credit card details, during the purchase process. Spirula Systems employees are required to acknowledge that they understand and will strictly abide by our corporate policies with respect to the confidentiality of user personal information. passwords are regularly changed pursuant to security protocols.
Spirula Systems uses all the features of google analytics for display advertisers. this includes obtaining specific visitor cookie data, such as the source, medium and keyword used to visit our web sites. google analytics does not store any visitor-specific data and we will not use visitor-specific data in any way related to google analytics, google adwords, and remarketing.
Spirula Systems uses remarketing with google adwords and analytics to display content-specific advertisements to visitors that have previously visited our site when those visitors go to other websites that have the google display network implemented.
Spirula Systems and other third-party vendors, including google, use first-party cookies (such as the google analytics cookie) and third-party cookies (such as the doubleclick cookie) together to inform, optimize, and serve ads based on visitors’ past visits to our web sites.
when creating remarketing lists, we cannot and do not use any sensitive information about users, including but not limited to health or medical history or information, financial status or other detailed information pertaining to a person’s finances, racial or ethnic origins, religious beliefs or other beliefs of a similar nature, the commission or alleged commission of any crime, political opinions or beliefs, trade union membership, or sexual behavior or orientation.
as google adwords advertisers, we are restricted from and will not perform the following actions:
Running ads that collect Personally Identifiable Information (PII) including, but not limited to, email addresses, telephone numbers, and credit card numbers
Creating a remarketing list or creating ad text that specifically targets users in ways that are outlined as prohibited.